Privacy Policy

1. Overview

This Privacy Policy explains how Promotica ("we", "us") collects, uses, and shares information when you use our Service.

2. Data We Collect

• Account data: name, email, password hash;
• Usage data: pages viewed, prompts interacted with, device and browser information, IP address;
• Transaction data: subscription status, billing metadata (processed via third-party processors);
• Communications: support messages, feedback, and newsletter preferences.

3. How We Use Data

• Provide and improve the Service;
• Personalize content and recommendations;
• Process payments and manage subscriptions;
• Prevent abuse and ensure security;
• Communicate updates and respond to inquiries.

4. Legal Bases

We process personal data based on consent, contract necessity, legitimate interests, and compliance with legal obligations.

5. Cookies and Tracking

We use cookies and similar technologies for authentication, preferences, analytics, and performance. See our Cookie Policy for details.

6. Data Sharing

We may share data with vendors (e.g., hosting, analytics, payments) under strict confidentiality and data protection obligations. We do not sell personal data.

7. Data Retention

We keep data as long as necessary to provide the Service and for legitimate business or legal purposes. When no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data, and to object or restrict processing. Contact us to exercise these rights.

9. International Transfers

Data may be processed in countries outside your own. We implement appropriate safeguards for such transfers.

10. Children

Our Service is not directed to children under 13 (or as required by local law). We do not knowingly collect data from children.

11. Changes

We may update this Policy periodically. Material changes will be posted with an updated date.

12. Contact

For privacy inquiries or requests, contact privacy@promotica.ai.