Frequently Asked Questions
Find answers to the most commonly asked questions about Promotica and get the help you need.
Getting Started
What is Promotica?
Promotica is a comprehensive platform for discovering, sharing, and creating AI prompts. We provide a curated collection of high-quality prompts for various AI models and tools.
How do I create an account?
You can create an account by clicking the "Sign Up" button in the top navigation. We support both email/password registration and Google sign-in for your convenience.
Is Promotica free to use?
Yes! Promotica offers a free tier with access to thousands of prompts. We also offer premium features for power users who want advanced capabilities.
Prompts & Content
How do I submit a prompt?
To submit a prompt, you need to be logged in. Click on "Create Prompt" in the navigation menu and fill out the form with your prompt details, including title, description, and the actual prompt text.
What makes a good prompt?
A good prompt should be clear, specific, and well-structured. Include relevant context, specify the desired output format, and use appropriate keywords. High-quality prompts often include examples or detailed instructions.
How are prompts moderated?
All submitted prompts go through our moderation process to ensure they meet our community guidelines. We review for quality, appropriateness, and compliance with our terms of service.
Account & Billing
How do I upgrade to premium?
You can upgrade to premium by visiting our pricing page and selecting a plan that suits your needs. Premium features include unlimited prompt submissions, advanced analytics, and priority support.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time from your account dashboard. Your premium features will remain active until the end of your current billing period.
How do I reset my password?
If you've forgotten your password, click on "Forgot Password" on the login page. We'll send you an email with instructions to reset your password securely.
Technical Support
What browsers are supported?
Promotica works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your preferred browser for the best experience.
How do I report a bug?
If you encounter a bug or technical issue, please contact our support team through the contact page. Include details about the issue, your browser, and any error messages you see.
Is my data secure?
Yes, we take data security seriously. We use industry-standard encryption and security practices to protect your personal information and account data.
Community Guidelines
What content is not allowed?
We do not allow prompts that contain harmful, offensive, or illegal content. This includes prompts that promote violence, discrimination, or violate intellectual property rights.
How do I report inappropriate content?
If you find content that violates our guidelines, please use the report button on the prompt page. Our moderation team will review the report and take appropriate action.
Can I use prompts commercially?
Usage rights vary by prompt. Check the license information on each prompt page. Some prompts may be free for commercial use, while others may require permission or licensing.
Still Need Help?
Can't find the answer you're looking for? Our support team is here to help!